1. Information We Collect We collect necessary administrative information when you request a custom quote, submit a Purchase Order, register an enterprise license, or communicate with our support team. This information typically includes your name, institutional email address, school/district name, billing address, phone number, and payment details required for procurement.

2. How We Use Your Information The information we collect is used strictly for institutional and operational purposes, including:

• Licensing & Fulfillment: To process your official Purchase Orders, securely deliver your digital master files, and provision your campus licenses.
• Administrative Communication: To send critical updates regarding your deployment, invoice statuses, and annual curriculum compliance updates. (You may opt out of non-essential marketing communications at any time).
• Analytics & Performance: We utilize standard analytics tools (such as Google Analytics) to understand how administrators interact with our website, allowing us to continuously improve our user experience and deployment processes.

3. Institutional Data Protection We implement enterprise-grade security measures to maintain the safety of your personal and institutional information.

• Secure Payment Processing: All credit card and financial transactions are processed securely through industry-leading, encrypted payment gateways (e.g., Shopify).
• Zero Financial Storage: HET does not store your private financial information, credit card numbers, or institutional bank details on our servers after a transaction is complete.

4. Cookie Policy Our website utilizes standard browser cookies to optimize your browsing experience and ensure our licensing portals function correctly. While most web browsers accept cookies by default, you may adjust your browser settings to reject them. Please note that disabling cookies may affect the functionality of certain procurement or digital delivery services on our site.

5. Information Sharing & Third PartiesWe do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. Your information is shared strictly with trusted, compliant operational partners (such as secure payment processors or digital delivery infrastructure) solely for the purpose of conducting business and fulfilling your district's order. We may also release information only when mandated to comply with the law or to protect the rights, property, and safety of our platform and users.